A courier is a company or person who delivers a package from one place to another. Small scale businesses such as independent sellers are more likely to use public services whereas larger businesses may have contracts with courier services for cost-effective mass deliveries.
Courier delivery services are used frequently for e-commerce fulfillment as they allow for more localized or regional services, can deliver multiple packages, and take away the responsibility from the seller.
The process of courier delivery depends on the company, contract, location, and a variety of other factors. Either a company provides its own fulfillment to a local depot, which is then picked up by the courier and dispersed to customers, or couriers pick up packages directly from the seller.
Couriers often pick up many different orders to deliver to a specific area or region in order to reduce overall transport and time. Through coordinating area-specific deliveries, courier delivery services reduce the number of unnecessary journeys undertaken and can perform multiple deliveries in a day.
While it is important to check reviews and use reputable companies, the majority of courier delivery services are reliable. Just as you rely on them to deliver your packages, they rely on your satisfaction and service for money. Genuine mistakes and mishaps aside, courier delivery services take the hassle and stress of delivery out of your hands and leave you with happy customers.